Star averages hide the sentences that matter.
An aggregate rating tells you that customers feel something. The review bodies tell you what: shipping complaints clustering in November, praise for a specific feature competitors lack, refund friction described in customers' own words.
The Trustpilot Reviews Miner takes a product or company name and returns the review set as flat rows:
{
"searchQuery": "wireless earbuds",
"maxResults": 200
}
{
"title": "Great sound, painful setup",
"rating": "4",
"body": "…",
"date": "2026-07-14"
}
Where it earns its keep
Competitive intelligence: theme-cluster your rival's one-star reviews and build the comparison page they can't. Product research: validate demand for a niche before stocking it. Reputation tracking: watch a brand's review themes shift month over month.
The honest limit: Trustpilot skews toward motivated reviewers — extremes on both ends. Read distributions alongside volume trends rather than taking any single rating as ground truth.
Try it: trustpilot reviews miner on Apify — star ratings and review text, analysis-ready.